Image titled 'Building better Cities' featuring a house like background with four unique windows. A person with crutches stands in the bottom right window. A young girl stands in the bottom left.

Building Better Cities

Incorporated into the Sugamya Bharat App

The National Capital Territory of Delhi stretches across a vast area and is home to a large and diverse population. As the seat of both the Central Government and the Government of the National Capital Territory of Delhi, it has evolved into a hub of administrative, social, cultural, and economic activity. The city’s landscape is dotted with public buildings including government offices, universities, hospitals, shopping complexes, and tourist sites that form the backbone of civic life. 

Given the critical role public buildings play in Delhi, a key question arises: are these spaces equally accessible to all, including persons with disabilities?


To examine and address accessibility barriers in Delhi and assess how the mandates under the RPWDA are implemented at the local level, the ‘Building Better Cities’ project was initiated. The project undertakes a comprehensive study of the legal and regulatory framework governing public building accessibility at the state level. In doing so, it maps the unique governance structure in Delhi across central, state, and local levels; identifies Delhi’s state-level legal frameworks that govern accessibility and examines how they align with national accessibility mandates. Finally, the project suggests actionable measures that will facilitate better compliance and implementation of accessibility standards on ground, in Delhi’s public buildings.

Vidhi’s Building Better Cities research has now been integrated into Sugamya Bharat App, following a suggestion from the Director, Department of Empowerment of Persons with Disabilities (DEPWD), Ministry of Social Justice and Empowerment, marking a significant step toward turning accessibility law into on-the-ground impact. Developed by the Department of Empowerment of Persons with Disabilities, the App is India’s national platform for identifying accessibility gaps and sharing authoritative resources.


Vidhi’s Intervention

  • Using Delhi as a pilot, the series translates accessibility mandates from statute to street.
  • It maps the legal framework, roles of public authorities, and surfaces implementation bottlenecks that routinely stall compliance.
  • Most importantly, the work offers clear, actionable guidance to close these gaps, equipping officials, practitioners, and citizens with tools to demand and deliver accessible public infrastructure.