User-centric e-filing system for the District Judiciary

Consultation series to modernise civil litigation in India’s District Judiciary

Civil litigation in India is hampered by outdated court practices, unchecked frivolous litigations, and frequent adjournments, making the system unsuited for the 21st Century. The judicial system requires a significant overhaul to modernise and streamline processes. The Civil Rules of Practice (“CRP”) promulgated by each High Court combined with the Civil Procedure Code, 1908 (“CPC”), govern civil litigation practice in district courts of India. While amendments to CPC, a centralised legislation will take considerable time and effort, the state level CRP can and should be modernised on a priority basis. In most states these rules are outdated and obstructive to modern technology integration.

This consultation series therefore aims to modernise civil litigation in India’s District Judiciary through the formulation of a Model Civil Rules of Practice. To achieve this, each paper in the series comprehensively looks into a specific stage in the lifecycle of a civil suit, questions the current processes and reimagines them with technology and simplified legal rules at its core.

Designing a user-centric e-filing system

Filing, including electronic filing (“e-filing”), is the first step in the formal adjudication of a civil dispute. Over the last 5 years, the e-filing application developed by the National Informatics Centre (“NIC”) has evolved and is currently in its 3.0 version. However, adoption on the ground has been low. High Courts and District Courts have faced various challenges in moving away from physical filing of. While reluctance to embrace technology by all stakeholders, especially lawyers and clerks, has definitely impeded adoption, the issue equally lies with the lack of user-centricity in the e-filing modules. This consultation paper takes a deeper look at the reasons behind the present reluctance to e-filing, and offers re-designed processes and solutions to make the next phase of e-filing transformative and foundational for the building of digital courts in India.